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Accelerate Your Customer Success
Career with Confidence!

From designing a career path that YOU want, getting a well-deserved promotion to staying ahead of new tech trends - I'm here to be your growth buddy.

Get Started Now

Accelerate Your Customer Success
Career with Confidence!

From defining your journey toward your next promotion to staying ahead of new tech trends — I'm here to be your guide in growth. Let’s build a personal brand that propels you to new heights.

Get Started Now

Hey, I'm Marija Skobe-Pilley!

Customer Success Career Strategist | Coach | Community Builder | Passionate Podcaster

Entering the world of Customer Success from music, I always felt a need to 'compensate' for an 'untraditional' background. I've done it by soaking up every certification, learning, and mentoring I could. Just to learn more and become the best in class.
 
After being promoted in every company I've worked for, I established myself as a leader and achieved many personal career goals. Now I've realised my fulfilment lies in helping others steer their CSM career with confidence. 
 
I truly believe everyone deserves a career that empowers them to inspire, lead, and infuse success into every aspect of their lives.
 
You've done the hard work, gone the extra mile and still find it challenging to get promoted? Trust me, you’re not alone. I’ve walked the path, felt the struggle, and conquered these challenges myself. 
 
That’s why I’m here to support you. I’m deeply passionate about sharing inspiring stories of remarkable women through my Women in Customer Success Podcast. Check it out and consider it your new mentor. Weekly dose of inspiration and girls talk.
 
Whether you're a newbie or a Customer Success pro, here for expert advice, career strategies or just browsing around for some inspiration — You're in the right place! I'm thrilled to have you join me on this journey.
 
Ready to get to work and take steps to elevate your career? - Living a life by design, not by others’ expectations. 
 
Get to Know Me

Hey, I'm Marija Skobe-Pilley!

Customer Success Career Strategist | Community Builder | Passionate Podcaster

With years of hard-earned experience and achieving excellence in Customer Success, I’ve come to realize that the passion and fulfillment I’ve discovered on this journey aren’t meant for me alone — it's time to pay it forward.

I truly believe everyone deserves a career that empowers them to inspire, lead, and infuse success into every aspect of their role. However, the path to growth is often paved with twists and turns.

You may have poured your heart into your work and gone the extra mile. Yet find yourself navigating the constant changes on how you can get promoted. Trust me, you’re not alone. I’ve walked the path, felt the struggle, and conquered these challenges myself. 

That’s why I’m here to support you. Whether you're fresh in the world of Customer Success, exploring its potential, or a seasoned pro looking for that extra edge to elevate your career — You're in the right place! 

I’m deeply passionate about sharing effective Customer Success Career Strategies and stories of remarkable women who have blazed trails in this field. 

Ready to feel motivated to take proactive steps that’ll power up your career? — Living a life by design, not by others’ expectations. 

Whether you're here for expert advice, career stories that resonate, or a guiding hand toward your aspirations, I'm thrilled to have you join me on this journey.

Get to Know Me

Feeling stuck in your career?
Don’t just work harder. Thrive.

 

In the ever-changing world of Customer Success, having a guide can make all the difference. Whether you're uncertain about your career path, need guidance on your next step, struggling to adapt to the constant role changes, or want to stay ahead of tech trends — I'm here to help you thrive.


Let me help you map your career success just like
you map out customer journeys.

Feeling stuck in your career? Don’t just work harder. Thrive.

 

In the ever-changing world of Customer Success, having a guide can make all the difference. Whether you're uncertain about your career path, need guidance on your next step, struggling to adapt to the constant role changes, or want to stay ahead of tech trends — I'm here to help you thrive.


Let me help you map your career success just like you map out customer journeys.

Turn Your Career Challenges
into Career Success

Discover your career dreams AND unlock doors to advancement

Gain the confidence and tools you need to take charge of your career path

Build and showcase your professional brand to the right people

Develop effective strategies for managing up and powerful networking

Overcome imposter syndrome and watch your career take flight

Break free from the burnout cycle — while still hitting your targets

Start Your Journey Here

Looking for a Dose of Inspiration?

Tune in to My Podcast. 

Consider Women in Customer Success your mentor on-demand, always ready with wisdom and insights straight from the leading women in the industry. Whether you’re enjoying an afternoon coffee or on a morning jog, we’re here to share the secrets of career success. 

Need some expert insights?

Explore My Blog.

In between podcast episodes, dive into some insightful, yet entertaining reading? The blog is packed with real-life stories, practical tips, and tons of discovery moments. Here are some of the latest and greatest posts you can immerse in today.

See All Posts
COMING SOON!

Elevate Your Career with Confidence

Tired of watching others climb the ladder while you're stuck on the same rung? Then my course, How To Get Promoted This Year, is designed for you.

This course will empower you to transform your promotion dream into a reality. 

You'll walk away with a clear understanding of your unique career vision, strengths, and an irresistible professional brand that screams ‘Hire me’.

Coming Soon
COMING SOON!

Become Part of an Empowering Tribe

You know the saying… “two heads are better than one”? Well, here’s your two heads — AKA your tribe! The PowerUp Tribe is a dynamic platform to network, learn, grow, and achieve career goals together.

The membership is packed with all the customer success goodness you need to get (and stay) on top of your game.

So if you're looking for that extra boost, that insider edge, that secret sauce to propel YOU from good to GREAT…

… join us, and you’ll never walk alone in your Customer Success journey again.

Coming Soon
COMING SOON

Join the Inner Circle

Ever wished for a close-knit circle of remarkable women to be your sounding board — always around to advise, inspire, and guide you

Welcome to the PowerUp Mastermind — an intimate, accountability-focused crew designed to fuel your professional growth. 

Collaborate closely, ask questions you wouldn’t dare ask your colleagues or boss — and get solid advice from your peers. 

Join us every two weeks for progress check-ins, and together we'll create a dynamic and encouraging space where ambitions are not just nurtured but realized.

Coming Soon

Claire Lothian, 

Head of Customer Success, DISCO

 

Marija was very generous with her time and provided me with some great advice for building out a new team and how I could best support them. She has also offered access to a community of experienced professionals via the Women in Customer Success Slack group, which I’ve found super valuable to bounce around and learn of webinars and events to broaden my knowledge in the area of CS.

Marija’s warmth, combined with her enthusiasm for and experience in Customer Success make her a fantastic coach to work with.

 

Bilyana Krasteva,

Sr Customer Success Manager, ClickUp

 

Marija's knowledge and practical experience in ways to create a personal brand, position oneself, and help brainstorm creative ways to drive engagement with a portfolio of businesses, has brought a lot of added value to our sessions.

Engaging with a wider community of Success professionals in SaaS, and learning from their experience thanks to Marija's ability to create communities, has been invaluable for my career.

Emma Schibeci,

Customer Success Specialist, Auror

 

I specifically found the perspectives Marija shared about thinking outside the box when it comes to engaging and encouraging customer adoption really useful. Marija’s advice on learning to live with imposter syndrome has really helped with my confidence as a woman new to the CS industry.

Don't you wish there was a guide to success? 

Well, consider this your day!

Grab your free copy of my guide, 9 Habits of Highly Successful CSMs. It's a glimpse into the mind of the best, a window into their routine and best-kept secrets, all rolled into one guide. Get yours now! 

Take control of your own career path. 

Experience personal growth, the power of networking and unlock a career YOU want for yourself.
 
 
Start Your Journey Here

Become the leader you’re destined to be.

Experience professional growth, overcome challenges, and unlock your career
potential in the Customer Success landscape.

Start Your Journey Here